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Configuring FastBound Settings

Configuring FastBound Settings

Once your FastBound account is connected, there are several additional settings to configure. These control how CloudFFL interacts with FastBound for auditing, webhooks, POS integration, and compliance product tracking.

Audit User

FastBound logs every action with a user name for audit trail purposes. You should set the Audit User field on your FastBound configuration to identify which system or person is making changes.

  1. Go to FastBound → Configuration → FastBound Accounts
  2. Open your active configuration
  3. Set the Audit User field (for example, "CloudFFL System" or your store name)
  4. Click Save

This name will appear in FastBound's audit logs any time CloudFFL creates or updates a record.

Webhook Configuration

Webhooks are how FastBound sends information back to CloudFFL. The most important webhook is the 4473 completion event — when a customer's 4473 form is approved or denied in FastBound, the result is sent to CloudFFL automatically.

Webhook setup is a two-step process after activating your FastBound account:

    Click the Setup Standard Webhooks button on your FastBound configuration form. This creates the webhook configuration records in CloudFFL. Click the Sync Webhooks button to register the webhooks with your FastBound account. This tells FastBound where to send events.
    • The webhook endpoint is: /fastbound/4473_form_complete
    Webhooks are configured during the initial FastBound account setup You can view all received webhook events at FastBound → Configuration → Webhook History

    Tip: Check the Webhook History periodically to make sure events are flowing. If you see no recent entries but have been processing 4473 forms, there may be a connection issue that your administrator needs to investigate.

    POS Integration

    If you sell firearms at the point of sale (POS), you need to link your POS configuration to FastBound:

    1. Go to Point of Sale → Configuration → Point of Sale (or your POS settings)
    2. Find the FastBound Account field
    3. Select your active FastBound configuration
    4. If you want POS sales to automatically commit dispositions when payment is collected, enable the Auto-Dispose on Payment option
    5. Click Save

    Compliance Product Categories

    Not every product you sell needs to go through FastBound. Only firearms and other regulated items require compliance tracking. You control this through product categories:

    1. Go to Inventory → Configuration → Product Categories
    2. Open the category for your firearms (for example, "Handguns" or "Long Guns")
    3. Check the Requires FFL Compliance flag
    4. Click Save

    Any product in a compliance-flagged category will automatically trigger FastBound workflows when acquired or sold. Products in non-compliance categories (like ammunition, holsters, or cleaning kits) will not.

    Tip: Individual products can also have the Requires FFL Compliance flag set directly on the product form, independent of the category. This is useful for one-off items that need compliance tracking but do not belong to a compliance-flagged category.

    Important: Make sure all your firearm product categories have the "Requires FFL Compliance" flag enabled. If this flag is missing, firearms in that category will be sold without creating FastBound records, which means missing bound book entries — a compliance violation.

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