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Taking a Card Payment at the POS

Taking a Card Payment at the POS

Processing card payments at the Point of Sale is fast and straightforward.

Step by Step

  1. Ring up the customer's items in the POS
  2. Click Payment (or press the payment shortcut key)
  3. Select the Credit Card (NMI) payment method
  4. The payment terminal or card entry screen appears
  5. The customer swipes, taps, or inserts their card (or you key in the number for phone orders)
  6. Wait for authorization — the POS will show "Approved" or "Declined"
  7. If approved, the sale is complete — print the receipt

Split Payments

If a customer wants to pay part cash and part card:

  1. On the payment screen, select Cash first and enter the cash amount
  2. The remaining balance updates automatically
  3. Select Credit Card (NMI) for the remaining amount
  4. Process the card payment

Tip: If a card is declined, ask the customer to try another card. Common decline reasons: insufficient funds, daily spending limit reached, or the bank flagged the transaction for fraud (the customer may need to call their bank).