PrintNode — Managing Printers & Scales
Viewing Your Printers
Printer List View
| Column | Description |
|---|---|
| Name | Printer name as reported by the operating system |
| PrintNode ID | Unique identifier from PrintNode API |
| Computer | The computer/device the printer is connected to |
| Status | Online (green), Offline (gray), or Unknown |
| Account | Which PrintNode account this printer belongs to |
Printer Form View
Click any printer to see its details and Print Jobs tab — a full history of every job sent to that printer, including timestamps, job IDs, content types, and success/error status.
Viewing Your Scales
Each scale shows:
- Name — Device name (e.g., "Dymo S400")
- Device Number — Position on the computer's USB bus
- Computer — Which computer the scale is attached to
Syncing Devices
Printers and scales are synced from PrintNode when you:
- Click Connect & Sync during initial setup
- Click Sync Printers & Scales in Settings → PrintNode
- Click Sync Printers or Sync Scales on the account form
What Happens During Sync
- New devices found in PrintNode are created in Odoo
- Existing devices are updated with current name and status
- Removed devices (no longer in PrintNode) are deactivated (not deleted) — their print job history is preserved
Tip: If you add a new printer to your PrintNode client, you need to run a sync in Odoo to make it available. Printers don't appear automatically.
Printer Status
The status shown in Odoo reflects the last sync — it's a snapshot, not real-time. To get the current status, run a sync.
| Status | Meaning |
|---|---|
| Online | Printer was online at last sync |
| Offline | Printer was offline at last sync |
| Unknown | Status couldn't be determined |
Using Scales in the Package Wizard
When scales are enabled, the Choose Delivery Package wizard (used during shipping) gets two extra buttons:
Weigh from Scale
Reads the current weight from your selected scale and sets it as the package shipping weight. Select a different scale from the dropdown if you have multiple.
Reset to Default
Recalculates the shipping weight from the package type's base weight plus the sum of all product weights in the shipment. Useful if the scale reading was incorrect.
Auto-Weigh on Pack
If enabled in Settings, the system automatically reads the scale weight when the package wizard opens — no need to click "Weigh from Scale" manually.