PrintNode — Managing Printers & Scales

Plan Availability: This feature is available on Professional and Enterprise plans.

Viewing Your Printers

Navigate to Inventory → Configuration → PrintNode → Printers to see all synced printers.

Printer List View

Column	Description
Name	Printer name as reported by the operating system
PrintNode ID	Unique identifier from PrintNode API
Computer	The computer/device the printer is connected to
Status	Online (green), Offline (gray), or Unknown
Account	Which PrintNode account this printer belongs to

Printer Form View

Click any printer to see its details and Print Jobs tab — a full history of every job sent to that printer, including timestamps, job IDs, content types, and success/error status.

Viewing Your Scales

Navigate to Inventory → Configuration → PrintNode → Scales to see connected scales.

Each scale shows:

• Name — DeviceFriendly name you can customize (e.g., "DymoShipping S400"Desk 1"). This does not affect the PrintNode connection.

Device Name — The PrintNode device identifier (read-only, synced from API) Device Number — Position on the computer's USB bus Computer — Which computer the scale is attached to

Tip: You can rename a scale's Name field to something meaningful like "Shipping Desk 1" or "Warehouse Scale" without affecting the connection. The Device Name is what PrintNode uses internally and cannot be changed.

Syncing Devices

Printers and scales are synced from PrintNode when you:

1. Click Connect & Sync during initial setup
2. Click Sync Printers & Scales in Settings → PrintNode
3. Click Sync Printers or Sync Scales on the account form

What Happens During Sync

• New devices found in PrintNode are created in Odoo
• Existing devices are updated with current namestatus and statusdevice info
• Removed devices (no longer in PrintNode) are deactivated (not deleted) — their print job history is preserved

Friendly names you've set are preserved — sync never overwrites your custom Name

Tip: If you add a new printer to your PrintNode client, you need to run a sync in Odoo to make it available. Printers don't appear automatically.

Printer Status

The status shown in Odoo reflects the last sync — it's a snapshot, not real-time. To get the current status, run a sync.

Status	Meaning
Online	Printer was online at last sync
Offline	Printer was offline at last sync
Unknown	Status couldn't be determined

Using Scales infor the Package WizardWeighing

WhenScales scalescan arebe enabled,used in three locations: delivery orders, products, and the Choose Delivery Packagepackage wizard. (used during shipping) gets two extra buttons:

Weigh from Scale

ReadsSee the currentdedicated weightpage fromScale yourWeighing selectedon scaleDeliveries & Products for full details and sets it as the package shipping weight. Select a different scale from the dropdown if you have multiple.workflows.

Reset to Default

Recalculates the shipping weight from the package type's base weight plus the sum of all product weights in the shipment. Useful if the scale reading was incorrect.

Auto-Weigh on Pack

If enabled in Settings, the system automatically reads the scale weight when the package wizard opens — no need to click "Weigh from Scale" manually.