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Configuring Sales Tax
Every time you sell something, your system needs to know how much sales tax to charge. This page walks you through setting up your state sales tax so it is automatically applied to every sale. How Sales Tax Works in CloudFFL When you add a product to a sales...
Currency & Bank Account
Since CloudFFL is built for US businesses, your system should already be set to US Dollars (USD). This page helps you verify that and add your business bank account so you can track payments properly. Verify Your Currency Go to Invoicing (or Accounting) fro...
Essential App Settings
The last step in your initial setup is to turn on a few key settings across CloudFFL's apps. These settings control how sales, purchases, and inventory behave. We will walk through each one with the recommended default for FFL dealers. Inventory Settings The...
Setting Up Your Epson ePOS Receipt Printer
Your CloudFFL system is served over a secure HTTPS connection. Because of this, your browser requires that your receipt printer also communicate securely before it will allow the two to talk to each other. This is a one-time setup — once it's done on a compute...
What is an FFL Vendor?
When you buy firearms from a distributor or another dealer, that seller is your FFL vendor — a business that holds a Federal Firearms License and is authorized to transfer firearms to you as a licensee. Examples include Lipsey's, RSR Group, Davidson's, Sports ...
Adding a New FFL Vendor (Step by Step)
Adding a new FFL vendor to CloudFFL takes just a few steps. The FFL Lookup feature connects directly to FastBound, which looks up the dealer in the ATF database and automatically fills in their address, license name, and contact information — you only need to ...
Linking an Existing Vendor to FastBound
If you already have a vendor in CloudFFL — maybe you have been purchasing from them for a while — but they do not yet have a FastBound link, you can add the link without disturbing anything else on their contact record. The process is the same FFL Lookup wizar...
FFL Lookup from a Purchase Order
You do not always have to set up a vendor before starting a Purchase Order. If you realize mid-PO that the vendor is not yet linked to FastBound — or is not even in the system yet — CloudFFL lets you run the FFL Lookup directly from the PO without losing your ...
Selling a Firearm via Sales Order (Step by Step)
The Sales Order workflow is the standard back-office method for processing firearm sales — used for phone orders, pre-arranged purchases, and any case where you want to invoice the customer separately from the counter. When a Sales Order includes a compliance ...
Selling a Firearm at the Counter (POS)
Counter sales through the Point of Sale are the fastest way to ring up a firearm purchase for a walk-in customer. The POS handles the compliance workflow inline — you do not leave the register to initiate the FastBound disposition. When you ring up a complianc...
Dealer Transfer Out (FFL to FFL)
When you sell a firearm to another licensed dealer rather than a private customer, the transaction is a dealer-to-dealer transfer. This type of disposition follows a different process than a standard retail sale: no Form 4473 is required when both parties hold...
Logging a Theft or Loss Disposition
A theft or loss disposition removes a firearm from your bound book when it is no longer in your possession due to theft or an unexplained disappearance. This is not a sale — no money changes hands — but it is still a disposition because the firearm has left yo...
Pulling Pending 4473 Orders from FastBound
Sometimes a 4473 process is started in FastBound outside of CloudFFL — for example, if a disposition was created manually in FastBound, or if a customer began a 4473 on a previous visit before a Sales Order was created. The Pull 4473 Orders wizard imports thos...
What is a Purchase Order?
A Purchase Order (PO) is a formal document you create in CloudFFL when you need to buy products from a vendor. It records exactly what you're ordering, from whom, at what price, and in what quantity — before anything is received or paid for.Think of it like a ...
The Purchase Order Lifecycle
A purchase order moves through several stages in CloudFFL — from a simple request to a fully paid and recorded transaction. Understanding these stages helps you know where you are in the process at any given time.The Standard Purchase LifecycleFor non-firearm ...
What is ShipStation?
ShipStation is a shipping platform that connects to all the major carriers — UPS, FedEx, USPS, DHL, and more — so you can manage all your shipments from one place. The CloudFFL ShipStation integration brings that shipping power directly into your system, so yo...
Connecting ShipStation to CloudFFL
Before you can ship anything through ShipStation, you need to connect your ShipStation account to CloudFFL. This is a one-time setup that takes about five minutes. What You Will Need Your ShipStation account login (to get your API key) Administrator access in...
Shipping Carriers
When you sync your ShipStation account with CloudFFL, all of your shipping carriers are imported automatically. A carrier is a shipping company — like UPS, FedEx, or USPS — that you have an account with in ShipStation. Viewing Your Carriers Open the ShipSta...