Creating a New Customer
Creating a New Customer
Every customer you sell to needs a contact record in CloudFFL. Here is how to create one.
Step by Step
- Open the Contacts app (or go to Sales → Customers).
- Click New.
- Choose Individual (for a person) or Company (for a business) at the top.
- Enter the customer's name.
- Fill in the address — street, city, state, and zip code.
- Add their phone number and email address.
- Click Save (or the record saves automatically as you fill in fields).
Important Fields
- Name — Use the customer's real name as it would appear on documents
- Address — Needed for shipping or mailing invoices
- Phone / Mobile — For contacting the customer about orders
- Email — Required if you want to email quotations or invoices
Tip: For walk-in customers buying a single item, you can create a minimal contact with just a name. Add more details later if they become a regular.
Important: Before creating a new contact, do a quick search to make sure they are not already in the system. Duplicate records cause confusion.
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