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Creating a New Customer

Creating a New Customer

Every customer you sell to needs a contact record in CloudFFL. Here is how to create one.

Step by Step

  1. Open the Contacts app (or go to Sales → Customers).
  2. Click New.
  3. Choose Individual (for a person) or Company (for a business) at the top.
  4. Enter the customer's name.
  5. Fill in the address — street, city, state, and zip code.
  6. Add their phone number and email address.
  7. Click Save (or the record saves automatically as you fill in fields).

Important Fields

  • Name — Use the customer's real name as it would appear on documents
  • Address — Needed for shipping or mailing invoices
  • Phone / Mobile — For contacting the customer about orders
  • Email — Required if you want to email quotations or invoices

Tip: For walk-in customers buying a single item, you can create a minimal contact with just a name. Add more details later if they become a regular.

Important: Before creating a new contact, do a quick search to make sure they are not already in the system. Duplicate records cause confusion.