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Linking an Existing Vendor to FastBound
If you already have a vendor in CloudFFL — maybe you have been purchasing from them for a while — but they do not yet have a FastBound link, you can add the link without disturbing anything else on their contact record. The process is the same FFL Lookup wizar...
FFL Lookup from a Purchase Order
You do not always have to set up a vendor before starting a Purchase Order. If you realize mid-PO that the vendor is not yet linked to FastBound — or is not even in the system yet — CloudFFL lets you run the FFL Lookup directly from the PO without losing your ...
Selling a Firearm via Sales Order (Step by Step)
The Sales Order workflow is the standard back-office method for processing firearm sales — used for phone orders, pre-arranged purchases, and any case where you want to invoice the customer separately from the counter. When a Sales Order includes a compliance ...
Selling a Firearm at the Counter (POS)
Counter sales through the Point of Sale are the fastest way to ring up a firearm purchase for a walk-in customer. The POS handles the compliance workflow inline — you do not leave the register to initiate the FastBound disposition. When you ring up a complianc...
Dealer Transfer Out (FFL to FFL)
When you sell a firearm to another licensed dealer rather than a private customer, the transaction is a dealer-to-dealer transfer. This type of disposition follows a different process than a standard retail sale: no Form 4473 is required when both parties hold...
Logging a Theft or Loss Disposition
A theft or loss disposition removes a firearm from your bound book when it is no longer in your possession due to theft or an unexplained disappearance. This is not a sale — no money changes hands — but it is still a disposition because the firearm has left yo...
Pulling Pending 4473 Orders from FastBound
Sometimes a 4473 process is started in FastBound outside of CloudFFL — for example, if a disposition was created manually in FastBound, or if a customer began a 4473 on a previous visit before a Sales Order was created. The Pull 4473 Orders wizard imports thos...
Importing Products from FastBound
If you already have firearms listed in FastBound and want to pull their compliance attributes into CloudFFL, the Import Products wizard lets you look up a product by serial number or item number and automatically populate its manufacturer, model, caliber, item...
Webhook History & Troubleshooting
CloudFFL receives webhook notifications from FastBound whenever certain events occur — most importantly when a Form 4473 is completed. The Webhook History view lets you see every incoming webhook event, its status, and troubleshoot any issues. Where to Find It...
Syncing Inventory with FastBound
The Inventory Sync wizard performs a bulk import of your entire FastBound inventory into CloudFFL. It fetches all items from your FastBound account, creates matching products and serial-tracked lots in Odoo, and optionally reconciles items that have been remov...
Printing Firearm Labels
CloudFFL can print barcode labels for serialized firearms, making it easy to tag inventory for retail display, storage, or filing. Three label formats are available to match different printers and use cases. Label Formats FormatSizeBest For DYMO3.5" × 1.12...
What is a Sales Order?
A sales order is your record of what a customer is buying from you. Every time you sell a firearm, ammunition, accessories, or a service, you create a sales order to track the transaction. A sales order records: Who is buying (the customer) What they are bu...
Quotation vs Sales Order vs Invoice
These three terms come up constantly in CloudFFL. Here is what each one means and how they relate to each other. Quotation (Draft) A quotation is a draft proposal. It says "here is what we can sell you and the price." The customer has not committed yet, and ...
The Sales Order Lifecycle
Every sale in CloudFFL follows a consistent path. Understanding this lifecycle helps you know where each order stands. The Steps Create a Quotation — Start a new sale, add the customer and products. Send to Customer (optional) — Email the quotation for revi...
Creating a Quotation
Every sale in CloudFFL starts with a quotation. Here is how to create one. Step by Step Go to Sales → Orders → Quotations. Click New. In the Customer field, start typing the customer's name and select them from the dropdown. If they are not in the system, y...
Adding Products to a Sale
Once you have a quotation open with the customer selected, you need to add the items they are buying. Step by Step Click the Order Lines tab on the quotation form. Click Add a line (or Add a product). In the Product column, start typing the product name and...
Confirming a Sales Order
When the customer is ready to buy, you confirm the quotation to turn it into a sales order. Step by Step Review the quotation: check the customer, products, quantities, and prices. Click the Confirm button at the top. What Happens When You Confirm The s...
Creating an Invoice
After confirming a sales order, the next step is creating an invoice — the bill you send to the customer for payment. Step by Step Open the confirmed sales order. Click the Create Invoice button. A dialog appears asking for the invoice type: Regular Invo...