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PrintNode — Print Job History & Troubleshooting
Plan Availability: This feature is available on Professional and Enterprise plans. Viewing Print Jobs Navigate to Inventory → Configuration → PrintNode → Print Jobs to see a complete audit log of every print job sent through PrintNode. Job List Columns Co...
Auto-Print Shipping Labels — Overview
Plan Availability: This feature is available on Professional and Enterprise plans. CloudFFL OS can automatically print shipping labels the moment ShipStation generates them — no manual downloading, no clicking print. Labels go straight from ShipStation to yo...
Auto-Print — Setup & Configuration
Plan Availability: This feature is available on Professional and Enterprise plans. Enabling Auto-Print Navigate to Settings → PrintNode Scroll to the ShipStation Label Printing section (appears when PrintNode is enabled) Toggle Auto-Print ShipStation Labels...
Auto-Print — How It Triggers
Plan Availability: This feature is available on Professional and Enterprise plans. Understanding when and how labels are auto-printed helps you troubleshoot issues. Trigger Points There are two events that can trigger auto-printing: 1. Label Created (Primary...
Auto-Print — Reprinting & Troubleshooting
Plan Availability: This feature is available on Professional and Enterprise plans. Reprinting a Label If you need to print a label again (printer jammed, wrong printer, etc.): Open the picking (Inventory → Transfers → click the picking) Click Reprint Label ...
PrintNode — Scale Weighing on Deliveries & Products
Plan Availability: This feature is available on Professional and Enterprise plans. Overview When scales are enabled in PrintNode settings, a Weigh button appears in two key locations: Delivery Orders — Weigh a package before shipping, directly from the deli...
Understanding Delivery Types in CloudFFL OS
How Orders Become Shipments When a sales order is confirmed in CloudFFL OS, the system automatically creates a delivery order (also called an outgoing transfer). This is a stock.picking record — the central document for everything that happens during shipping....
The Typical Small Dealer Workflow
Overview This is the most common shipping workflow for CloudFFL OS customers — small to mid-size firearms dealers, sporting goods retailers, and similar businesses. One person handles the order from start to finish. Step-by-Step Workflow 1. Order Comes In A cu...
What Are Packages and When Do You Need Them?
What Is the Packages Feature? Packages in CloudFFL OS (Odoo) let you track physical shipping boxes as separate records. Each package gets its own: Package number (e.g., PACK0000001) Weight Package type (box dimensions, base weight) Contents (which products ar...
How sales tax works in CloudFFL OS
If you sell firearms, ammo, and accessories online or over the counter, you need to collect sales tax — but only in states where you're required to. Most FFL dealers are based in one state and only need to collect tax on orders shipping within that state. Orde...
Configuring sales tax for your state
This page walks you through setting up fiscal positions so that CloudFFL OS only charges sales tax on orders shipping to your state. Orders to all other states won't be taxed. If you haven't read it yet, the previous page — How sales tax works in CloudFFL OS ...
What is the Accounting module?
If you've been running your shop with a separate bookkeeping tool — or worse, a shoebox full of receipts — CloudFFL OS has good news. The accounting module is built right into the system, connected to everything you already do: sales, purchases, inventory, and...
Key concepts: Invoices, bills, and journal entries
Before you start clicking around the accounting module, it helps to understand three terms you'll see everywhere. They sound like accounting jargon, but they map directly to things you already do every day. Invoices — what your customers owe you An invoice i...
The chart of accounts
Every dollar that flows through your business gets categorized somewhere. The chart of accounts is the list of those categories — it's how CloudFFL OS organizes your money into buckets like "Sales Revenue," "Cost of Goods Sold," "Rent Expense," and "Bank Accou...
How accounting connects to sales, purchasing, and inventory
One of the biggest advantages of running your business on CloudFFL OS is that everything is connected. When you sell a firearm, the system doesn't just update your inventory — it also records the revenue, tracks the customer payment, and updates your financial...
Creating an invoice from a sales order
Most invoices in CloudFFL OS are created directly from sales orders. You've already done the work — confirmed the sale, picked the products, delivered to the customer. The invoice is the last step: making it official and recording the revenue. When to create ...
Creating a standalone invoice
Not every charge goes through a sales order. Sometimes you need to invoice a customer for something outside the normal sales flow — a repair service, a range fee, a custom engraving job, or a restocking fee. That's where standalone invoices come in. When to u...
Sending invoices to customers
Once an invoice is confirmed, you need to get it to the customer. CloudFFL OS can email invoices as PDF attachments, print them for in-store pickup, or both. Emailing an invoice Open the confirmed invoice (from Accounting → Customers → Invoices or directly ...