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Selling a Firearm via Sales Order (Step by Step)
The Sales Order workflow is the standard back-office method for processing firearm sales — used for phone orders, pre-arranged purchases, and any case where you want to invoice the customer separately from the counter. When a Sales Order includes a compliance ...
Selling a Firearm at the Counter (POS)
Counter sales through the Point of Sale are the fastest way to ring up a firearm purchase for a walk-in customer. The POS handles the compliance workflow inline — you do not leave the register to initiate the FastBound disposition. When you ring up a complianc...
Dealer Transfer Out (FFL to FFL)
When you sell a firearm to another licensed dealer rather than a private customer, the transaction is a dealer-to-dealer transfer. This type of disposition follows a different process than a standard retail sale: no Form 4473 is required when both parties hold...
Logging a Theft or Loss Disposition
A theft or loss disposition removes a firearm from your bound book when it is no longer in your possession due to theft or an unexplained disappearance. This is not a sale — no money changes hands — but it is still a disposition because the firearm has left yo...
Pulling Pending 4473 Orders from FastBound
Sometimes a 4473 process is started in FastBound outside of CloudFFL — for example, if a disposition was created manually in FastBound, or if a customer began a 4473 on a previous visit before a Sales Order was created. The Pull 4473 Orders wizard imports thos...
What is a Purchase Order?
A Purchase Order (PO) is a formal document you create in CloudFFL when you need to buy products from a vendor. It records exactly what you're ordering, from whom, at what price, and in what quantity — before anything is received or paid for.Think of it like a ...
The Purchase Order Lifecycle
A purchase order moves through several stages in CloudFFL — from a simple request to a fully paid and recorded transaction. Understanding these stages helps you know where you are in the process at any given time.The Standard Purchase LifecycleFor non-firearm ...
ShipStation Integration
How to connect ShipStation, ship orders, print labels, and manage your shipping workflow in CloudFFL.
Shipping & Fulfillment
Manage shipping carriers, export orders to ShipStation, print labels, and track packages.
Getting Started
Introduction to ShipStation and connecting your account.
Shipping Setup
Configure carriers, warehouses, and shipping methods.
Shipping Orders
How to ship orders using Label or Export workflows.
Advanced Features
Batch shipping, return labels, pickups, and manifests.
Reference
Settings, logs, and troubleshooting.
What is ShipStation?
ShipStation is a shipping platform that connects to all the major carriers — UPS, FedEx, USPS, DHL, and more — so you can manage all your shipments from one place. The CloudFFL ShipStation integration brings that shipping power directly into your system, so yo...
Connecting ShipStation to CloudFFL
Before you can ship anything through ShipStation, you need to connect your ShipStation account to CloudFFL. This is a one-time setup that takes about five minutes. What You Will Need Your ShipStation account login (to get your API key) Administrator access in...
Shipping Carriers
When you sync your ShipStation account with CloudFFL, all of your shipping carriers are imported automatically. A carrier is a shipping company — like UPS, FedEx, or USPS — that you have an account with in ShipStation. Viewing Your Carriers Open the ShipSta...
Warehouses
Your ShipStation warehouses represent the physical locations you ship from. When you sync your ShipStation account, all of your warehouse addresses are imported into CloudFFL automatically. Viewing Your Warehouses Open the ShipStation app. Click Warehouses ...