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Before you can ship orders through ShipStation, you need to create a shipping method. A shipping method tells CloudFFL which carrier, service, and settings to use when shipping an order. Creating a New Shipping Method Go to Inventory > Configuration > Shipp...

If your shipping method is set to Label mode, CloudFFL handles the entire shipping process for you — from calculating the cost to printing the label. How Shipping Costs Are Calculated When a shipping method is selected on a sales order, CloudFFL asks ShipSta...

If your shipping method is set to Export mode, CloudFFL sends the order details to ShipStation as a pending shipment. Your warehouse team then handles the actual shipping from ShipStation. Exporting an Order to ShipStation There are two ways orders get sent ...

If you use the Export shipping workflow — where CloudFFL sends orders to ShipStation and your warehouse team ships from there — webhooks are what close the loop. They are the mechanism that sends tracking numbers, shipping costs, and status updates back to Clo...

If you have many orders to ship at once, batch shipping lets you group them together and generate all the labels in one go. This saves time when you are processing a large number of shipments. Creating a Batch Open the ShipStation app. Click Batches in the ...

When a customer needs to return a product, you can create a prepaid return shipping label directly from CloudFFL without logging into ShipStation separately. Creating a Return Label Open the ShipStation app. Go to Operations > Return Labels. Click Create. S...

If your carrier picks up packages from your location, you can schedule those pickups directly from CloudFFL instead of calling the carrier or using their website. Scheduling a Pickup Open the ShipStation app. Go to Operations > Pickups. Click Create. Fill i...

A manifest (sometimes called a "SCAN form" or "end-of-day form") is a summary document that tells the carrier about all the packages you shipped that day. Some carriers require a manifest — it speeds up the scanning process when the driver picks up your packag...

Your ShipStation instance has several settings that control how the integration behaves. You can find them by opening your ShipStation instance (ShipStation app > Configuration > Instances) and clicking the Settings tab. Units of Measure Weight Unit — Choos...

Every time CloudFFL communicates with ShipStation — whether it is syncing carriers, exporting an order, or generating a label — it creates a log entry. These logs help you see what happened and troubleshoot any issues. Finding the Logs Open the ShipStation ...

If you already have firearms listed in FastBound and want to pull their compliance attributes into CloudFFL, the Import Products wizard lets you look up a product by serial number or item number and automatically populate its manufacturer, model, caliber, item...

CloudFFL receives webhook notifications from FastBound whenever certain events occur — most importantly when a Form 4473 is completed. The Webhook History view lets you see every incoming webhook event, its status, and troubleshoot any issues. Where to Find It...

The Inventory Sync wizard performs a bulk import of your entire FastBound inventory into CloudFFL. It fetches all items from your FastBound account, creates matching products and serial-tracked lots in Odoo, and optionally reconciles items that have been remov...

CloudFFL can print barcode labels for serialized firearms, making it easy to tag inventory for retail display, storage, or filing. Three label formats are available to match different printers and use cases. Label Formats FormatSizeBest For DYMO3.5" × 1.12...

Plan Availability: This feature is available on Professional and Enterprise plans. CloudFFL OS uses PrintNode to send print jobs directly to your network printers from the cloud — no local print dialogs, no browser popups. When a shipping label is generated ...

Plan Availability: This feature is available on Professional and Enterprise plans. Follow these steps to connect CloudFFL OS to your PrintNode account and start printing. Step 1: Get Your API Key Log in to printnode.com Go to API Keys in your dashboard Copy...

Plan Availability: This feature is available on Professional and Enterprise plans. Viewing Your Printers Navigate to Inventory → Configuration → PrintNode → Printers to see all synced printers. Printer List View Column Description Name Printer name as...

Plan Availability: This feature is available on Professional and Enterprise plans. Viewing Print Jobs Navigate to Inventory → Configuration → PrintNode → Print Jobs to see a complete audit log of every print job sent through PrintNode. Job List Columns Co...