Scheduling Carrier Pickups

If your carrier picks up packages from your location, you can schedule those pickups directly from CloudFFL instead of calling the carrier or using their website.

Scheduling a Pickup

1. Open the ShipStation app.
2. Go to Operations > Pickups.
3. Click Create.
4. Fill in the details:
   • ShipStation Instance — Select your connected account
   • Carrier — Select which carrier is picking up (e.g., UPS, FedEx)
   • Warehouse — Select which location the pickup is from
   • Pickup Date — The date you want the pickup
   • Pickup Window — The time range when someone will be available (e.g., 9:00 AM to 5:00 PM)
   • Total Packages — How many packages are going out
   • Total Weight — The combined weight of all packages
   • Special Instructions — Any notes for the driver (e.g., "Ring doorbell, packages are in the back")
5. Click Schedule Pickup.

After Scheduling

Once the pickup is confirmed, you will see:

• A confirmation number from the carrier
• The status changes to "Scheduled"

Canceling a Pickup

If your plans change, you can cancel a scheduled pickup:

1. Open the pickup record.
2. Click the Cancel Pickup button.
3. The status changes to "Cancelled."