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Logging a Theft or Loss Disposition
A theft or loss disposition removes a firearm from your bound book when it is no longer in your possession due to theft or an unexplained disappearance. This is not a sale — no money changes hands — but it is still a disposition because the firearm has left yo...
Pulling Pending 4473 Orders from FastBound
Sometimes a 4473 process is started in FastBound outside of CloudFFL — for example, if a disposition was created manually in FastBound, or if a customer began a 4473 on a previous visit before a Sales Order was created. The Pull 4473 Orders wizard imports thos...
Importing Products from FastBound
If you already have firearms listed in FastBound and want to pull their compliance attributes into CloudFFL, the Import Products wizard lets you look up a product by serial number or item number and automatically populate its manufacturer, model, caliber, item...
Syncing Inventory with FastBound
The Inventory Sync wizard performs a bulk import of your entire FastBound inventory into CloudFFL. It fetches all items from your FastBound account, creates matching products and serial-tracked lots in Odoo, and optionally reconciles items that have been remov...
Printing Firearm Labels
CloudFFL can print barcode labels for serialized firearms, making it easy to tag inventory for retail display, storage, or filing. Three label formats are available to match different printers and use cases. Label Formats FormatSizeBest For DYMO3.5" × 1.12...
Creating a Quotation
Every sale in CloudFFL starts with a quotation. Here is how to create one. Step by Step Go to Sales → Orders → Quotations. Click New. In the Customer field, start typing the customer's name and select them from the dropdown. If they are not in the system, y...
Adding Products to a Sale
Once you have a quotation open with the customer selected, you need to add the items they are buying. Step by Step Click the Order Lines tab on the quotation form. Click Add a line (or Add a product). In the Product column, start typing the product name and...
Confirming a Sales Order
When the customer is ready to buy, you confirm the quotation to turn it into a sales order. Step by Step Review the quotation: check the customer, products, quantities, and prices. Click the Confirm button at the top. What Happens When You Confirm The s...
Creating an Invoice
After confirming a sales order, the next step is creating an invoice — the bill you send to the customer for payment. Step by Step Open the confirmed sales order. Click the Create Invoice button. A dialog appears asking for the invoice type: Regular Invo...
Recording a Payment
Once the invoice is confirmed, you can record the customer's payment. Step by Step Open the confirmed invoice. You can get there from the sales order (click the invoice smart button) or from Invoicing → Invoices. Click Register Payment. In the payment dialo...
Viewing & Filtering Sales Orders
CloudFFL gives you multiple ways to view and find your sales orders. Where to Find Sales Orders Sales → Orders → Quotations — Shows all draft quotations (not yet confirmed) Sales → Orders → Orders — Shows all confirmed sales orders List vs Kanban View To...
Canceling a Sales Order
Sometimes a sale falls through — the customer changes their mind, financing is denied, or the item is no longer available. Here is how to cancel a sales order. Step by Step Open the sales order you need to cancel. Click the Cancel button. Confirm the cancel...
Issuing a Credit Note / Refund
When a customer returns an item or needs a refund after an invoice has been created and paid, you issue a credit note. A credit note reverses all or part of an invoice. When to Use a Credit Note Customer returns a defective product Customer was overcharged ...
Creating a POS Session
Before your staff can ring up sales, you need to create and configure a POS session. Think of a session as a specific checkout counter — you might have one for the main counter and another for a range shop or second register. Step by Step Open the Point of ...
Adding Products to the POS
Not every product in your system needs to appear in the POS. Only products you sell at the counter should be visible. Here is how to control which products show up. Making a Product Available in POS Go to the Inventory or Sales app and open the product you ...
Setting Up POS Payment Methods
Payment methods define how customers can pay at the counter. You need at least one payment method configured before your POS is useful. Where to Find Payment Methods Go to Point of Sale → Configuration → Payment Methods. You will see a list of existing paym...
POS Categories & Display
POS categories organize your products into groups on the POS screen, making it fast for counter staff to find what they need. Instead of scrolling through hundreds of products, staff can tap a category and see only the relevant items. Creating POS Categories ...
Opening a POS Session
Before you can ring up any sales, you need to open a POS session. This is like opening the register at the start of your shift. Step by Step Open the Point of Sale app from the main menu. You will see your configured POS (e.g., "Main Counter") with an Open ...