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A theft or loss disposition removes a firearm from your bound book when it is no longer in your possession due to theft or an unexplained disappearance. This is not a sale — no money changes hands — but it is still a disposition because the firearm has left yo...

Sometimes a 4473 process is started in FastBound outside of CloudFFL — for example, if a disposition was created manually in FastBound, or if a customer began a 4473 on a previous visit before a Sales Order was created. The Pull 4473 Orders wizard imports thos...

If you already have firearms listed in FastBound and want to pull their compliance attributes into CloudFFL, the Import Products wizard lets you look up a product by serial number or item number and automatically populate its manufacturer, model, caliber, item...

CloudFFL receives webhook notifications from FastBound whenever certain events occur — most importantly when a Form 4473 is completed. The Webhook History view lets you see every incoming webhook event, its status, and troubleshoot any issues. Where to Find It...

The Inventory Sync wizard performs a bulk import of your entire FastBound inventory into CloudFFL. It fetches all items from your FastBound account, creates matching products and serial-tracked lots in Odoo, and optionally reconciles items that have been remov...

CloudFFL can print barcode labels for serialized firearms, making it easy to tag inventory for retail display, storage, or filing. Three label formats are available to match different printers and use cases. Label Formats FormatSizeBest For DYMO3.5" × 1.12...

A sales order is your record of what a customer is buying from you. Every time you sell a firearm, ammunition, accessories, or a service, you create a sales order to track the transaction. A sales order records: Who is buying (the customer) What they are bu...

These three terms come up constantly in CloudFFL. Here is what each one means and how they relate to each other. Quotation (Draft) A quotation is a draft proposal. It says "here is what we can sell you and the price." The customer has not committed yet, and ...

Every sale in CloudFFL follows a consistent path. Understanding this lifecycle helps you know where each order stands. The Steps Create a Quotation — Start a new sale, add the customer and products. Send to Customer (optional) — Email the quotation for revi...

Every sale in CloudFFL starts with a quotation. Here is how to create one. Step by Step Go to Sales → Orders → Quotations. Click New. In the Customer field, start typing the customer's name and select them from the dropdown. If they are not in the system, y...

Once you have a quotation open with the customer selected, you need to add the items they are buying. Step by Step Click the Order Lines tab on the quotation form. Click Add a line (or Add a product). In the Product column, start typing the product name and...

When the customer is ready to buy, you confirm the quotation to turn it into a sales order. Step by Step Review the quotation: check the customer, products, quantities, and prices. Click the Confirm button at the top. What Happens When You Confirm The s...

After confirming a sales order, the next step is creating an invoice — the bill you send to the customer for payment. Step by Step Open the confirmed sales order. Click the Create Invoice button. A dialog appears asking for the invoice type: Regular Invo...

Once the invoice is confirmed, you can record the customer's payment. Step by Step Open the confirmed invoice. You can get there from the sales order (click the invoice smart button) or from Invoicing → Invoices. Click Register Payment. In the payment dialo...

CloudFFL gives you multiple ways to view and find your sales orders. Where to Find Sales Orders Sales → Orders → Quotations — Shows all draft quotations (not yet confirmed) Sales → Orders → Orders — Shows all confirmed sales orders List vs Kanban View To...

Sometimes a sale falls through — the customer changes their mind, financing is denied, or the item is no longer available. Here is how to cancel a sales order. Step by Step Open the sales order you need to cancel. Click the Cancel button. Confirm the cancel...

When a customer returns an item or needs a refund after an invoice has been created and paid, you issue a credit note. A credit note reverses all or part of an invoice. When to Use a Credit Note Customer returns a defective product Customer was overcharged ...

The Point of Sale (POS) is CloudFFL's built-in cash register. It turns any computer, tablet, or touchscreen into a checkout station where your counter staff can ring up sales, take payments, and print receipts — just like a traditional register, but smarter. ...