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Setting Up Label Printers
Label printers let you print product labels, barcode stickers, and price tags. These are handy for pricing items on your shelves and making inventory counts faster with a scanner. Compatible Printers DYMO LabelWriter 450 / 550 — Good for basic product label...
Barcode Scanners
A barcode scanner speeds up everyday tasks like receiving inventory, processing sales, and doing stock counts. Instead of typing product names or SKUs, you just scan the barcode and CloudFFL finds the right product instantly. Compatible Scanners CloudFFL wor...
Cash Drawers & Payment Terminals
If you run a retail counter, you may use a cash drawer and a credit card payment terminal alongside CloudFFL. Cash Drawers A cash drawer stores your cash, coins, and checks during the day. Most cash drawers connect to your receipt printer via an RJ12 cable (...
Your Day One Setup Checklist
Before you start creating products, making sales, or ringing up customers, there are a few things you need to configure in CloudFFL. Think of this like setting up a new cash register — you need to program it before you can use it. The good news: you only do th...
Setting Your Country & Fiscal Localization
The first thing to do in a fresh CloudFFL system is tell it where your business is located. This loads the correct tax framework, paper size (US Letter instead of A4), and accounting defaults for the United States. What is Fiscal Localization? Fiscal localizat...
Configuring Sales Tax
Every time you sell something, your system needs to know how much sales tax to charge. This page walks you through setting up your state sales tax so it is automatically applied to every sale. How Sales Tax Works in CloudFFL When you add a product to a sales...
Currency & Bank Account
Since CloudFFL is built for US businesses, your system should already be set to US Dollars (USD). This page helps you verify that and add your business bank account so you can track payments properly. Verify Your Currency Go to Invoicing (or Accounting) fro...
Essential App Settings
The last step in your initial setup is to turn on a few key settings across CloudFFL's apps. These settings control how sales, purchases, and inventory behave. We will walk through each one with the recommended default for FFL dealers. Inventory Settings The...
PrintNode Direct Printing — Overview
Plan Availability: This feature is available on Professional and Enterprise plans. CloudFFL OS uses PrintNode to send print jobs directly to your network printers from the cloud — no local print dialogs, no browser popups. When a shipping label is generated ...
PrintNode — Initial Setup
Plan Availability: This feature is available on Professional and Enterprise plans. Follow these steps to connect CloudFFL OS to your PrintNode account and start printing. Step 1: Get Your API Key Log in to printnode.com Go to API Keys in your dashboard Copy...
PrintNode — Managing Printers & Scales
Plan Availability: This feature is available on Professional and Enterprise plans. Viewing Your Printers Navigate to Inventory → Configuration → PrintNode → Printers to see all synced printers. Printer List View Column Description Name Printer name as...
PrintNode — Print Job History & Troubleshooting
Plan Availability: This feature is available on Professional and Enterprise plans. Viewing Print Jobs Navigate to Inventory → Configuration → PrintNode → Print Jobs to see a complete audit log of every print job sent through PrintNode. Job List Columns Co...
PrintNode — Scale Weighing on Deliveries & Products
Plan Availability: This feature is available on Professional and Enterprise plans. Overview When scales are enabled in PrintNode settings, a Weigh button appears in two key locations: Delivery Orders — Weigh a package before shipping, directly from the deli...
NMI vs Authorize.net — Choosing Your Provider
CloudFFL supports two payment gateways: NMI and Authorize.net. You can use one or both, depending on how your business operates. This page breaks down what each one does and helps you decide which to set up. NMI NMI (Network Merchants Inc.) is integrated into ...
How Payment Processing Works
Understanding the basics of how card payments work helps you troubleshoot issues and answer customer questions with confidence. This page explains the payment flow in simple terms — it applies whether you use NMI, Authorize.net, or both. The Payment Flow Eve...
Connecting Your NMI Account
Before you can accept credit card payments through CloudFFL, you need to connect your NMI (Network Merchants Inc.) account. This is a one-time setup that links your payment processor to your CloudFFL system. What You Need Before You Start An active NMI merc...
Configuring Payment Methods
Once your NMI account is connected to CloudFFL, you need to configure which payment methods are available and how they work. This includes enabling card types for online payments and setting up payment methods for your Point of Sale (POS) system. Enabling NMI...
Going Live — Test Mode to Production
After you have verified that test payments work correctly, it is time to switch to live (production) mode so you can accept real payments. Pre-Launch Checklist Test payment succeeded — You processed at least one test transaction and it appears in your NMI c...