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When you sync your ShipStation account with CloudFFL, all of your shipping carriers are imported automatically. A carrier is a shipping company — like UPS, FedEx, or USPS — that you have an account with in ShipStation. Viewing Your Carriers Open the ShipSta...

Your ShipStation warehouses represent the physical locations you ship from. When you sync your ShipStation account, all of your warehouse addresses are imported into CloudFFL automatically. Viewing Your Warehouses Open the ShipStation app. Click Warehouses ...

Before you can ship orders through ShipStation, you need to create a shipping method. A shipping method tells CloudFFL which carrier, service, and settings to use when shipping an order. Creating a New Shipping Method Go to Inventory > Configuration > Shipp...

If your shipping method is set to Label mode, CloudFFL handles the entire shipping process for you — from calculating the cost to printing the label. How Shipping Costs Are Calculated When a shipping method is selected on a sales order, CloudFFL asks ShipSta...

If your shipping method is set to Export mode, CloudFFL sends the order details to ShipStation as a pending shipment. Your warehouse team then handles the actual shipping from ShipStation. Exporting an Order to ShipStation There are two ways orders get sent ...

If you use the Export shipping workflow — where CloudFFL sends orders to ShipStation and your warehouse team ships from there — webhooks are what close the loop. They are the mechanism that sends tracking numbers, shipping costs, and status updates back to Clo...

If you have many orders to ship at once, batch shipping lets you group them together and generate all the labels in one go. This saves time when you are processing a large number of shipments. Creating a Batch Open the ShipStation app. Click Batches in the ...

When a customer needs to return a product, you can create a prepaid return shipping label directly from CloudFFL without logging into ShipStation separately. Creating a Return Label Open the ShipStation app. Go to Operations > Return Labels. Click Create. S...

If your carrier picks up packages from your location, you can schedule those pickups directly from CloudFFL instead of calling the carrier or using their website. Scheduling a Pickup Open the ShipStation app. Go to Operations > Pickups. Click Create. Fill i...

A manifest (sometimes called a "SCAN form" or "end-of-day form") is a summary document that tells the carrier about all the packages you shipped that day. Some carriers require a manifest — it speeds up the scanning process when the driver picks up your packag...

Plan Availability: This feature is available on Professional and Enterprise plans. Enabling Auto-Print Navigate to Settings → PrintNode Scroll to the ShipStation Label Printing section (appears when PrintNode is enabled) Toggle Auto-Print ShipStation Labels...

Before CloudFFL can communicate with FastBound, an administrator must set up the connection. This is a one-time setup that links your FastBound cloud account to your CloudFFL system. Admin Only: Only users in the FastBound / Administrator security group can cr...