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The Point of Sale (POS) is CloudFFL's built-in cash register. It turns any computer, tablet, or touchscreen into a checkout station where your counter staff can ring up sales, take payments, and print receipts — just like a traditional register, but smarter. ...

When you open a POS session, you will see a screen divided into a few main areas. Here is what everything is and where to find it. The Product Grid (Left Side) The left side of the screen shows your products as clickable tiles. Each tile shows the product na...

Running an FFL means juggling a lot: tracking inventory, processing sales, ordering from distributors, managing customer records, and staying compliant with ATF regulations. CloudFFL OS brings all of that into one system so you can stop relying on scattered sp...

When you log into CloudFFL OS, the first thing you see is the home screen. Think of it as your front desk — it gives you quick access to every part of the system. The App Grid The home screen shows a grid of app icons, similar to apps on your phone. Each icon...

Once you open an app in CloudFFL OS, you will see a top menu bar that runs across the top of the screen. This menu changes depending on which app you are in and gives you access to everything that app can do. How the Top Menu Works Each app has its own set of...

In CloudFFL, a contact is any person or business you deal with — customers who buy firearms and accessories, vendors you order from, and other businesses you work with. They all live in the Contacts app. Think of it as your digital address book. Instead of ke...

In CloudFFL, you can create contacts as Individuals (people) or Companies (businesses). Understanding when to use each — and how to link them — helps you keep your records organized. When to Use Individual Use Individual for most walk-in customers and privat...

In CloudFFL, a product is anything you sell, buy, or keep in stock. Firearms, ammunition, accessories, optics, services like FFL transfers or gunsmithing — they are all products in the system. What Counts as a Product? Firearms — handguns, rifles, shotguns ...

Every product in CloudFFL has a type that tells the system how to handle it. There are three types, and choosing the right one is important. Storable Product Use this for items you track in inventory with specific quantities. CloudFFL knows exactly how many ...

Product categories help you organize your inventory into logical groups. Instead of scrolling through a flat list of hundreds of products, you can filter and report by category. Common Categories for FFL Dealers Handguns Rifles Shotguns Ammunition Accessori...

Sometimes a single product comes in multiple options — a holster in left-hand or right-hand, a rifle sling in different colors, or an AR-15 lower in different finishes. Instead of creating separate product records for each option, you can use product variants....

The Inventory app is where CloudFFL tracks everything you have in your store or warehouse. It knows how many of each product you have, where they are, and when they move. What You Will Use Inventory For Checking stock levels — How many Glock 19s do I have? ...

CloudFFL uses two levels to organize where your products are stored: warehouses and locations. Warehouse A warehouse represents your physical building — your shop, store, or storage facility. Most FFL dealers have one warehouse (their store). If you have mul...

You will see two quantity numbers on product records: On Hand and Forecasted. They tell you different things. On Hand On Hand is how many you physically have right now. This number changes when you validate receipts (goes up) or deliveries (goes down). Fore...

In CloudFFL, every time products move — into your shop, out to a customer, or between locations — the system creates a transfer. Transfers are how Odoo tracks the movement of inventory. Three Types of Transfers Receipts (Incoming) — Products coming into you...

Routes tell CloudFFL how to get products when they are needed. For most FFL dealers, the concept is simple: when you need more stock, you buy it from a distributor. That is the "Buy" route. Common Routes Buy — Purchase the product from a vendor/distributor....

The Buy route tells CloudFFL that when you need more of a product, it should be purchased from a vendor. This is the standard route for almost everything an FFL dealer stocks. Setting the Buy Route on a Product Open the product record. Go to the Inventory t...

Plan Availability: This feature is available on Professional and Enterprise plans. CloudFFL OS uses PrintNode to send print jobs directly to your network printers from the cloud — no local print dialogs, no browser popups. When a shipping label is generated ...