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When a shipment arrives from your distributor, you need to validate the receipt in CloudFFL to add the products to your inventory. Step by Step Go to Inventory → Receipts. You will see pending receipts for all undelivered purchase orders. Click on the recei...

When you sell a product, CloudFFL creates a delivery order to track the product leaving your inventory — whether the customer picks it up in your shop or you ship it. Step by Step Go to Inventory → Deliveries. Pending deliveries for confirmed sales orders a...

A physical inventory count means walking through your store and counting what is actually on the shelves, then comparing it to what CloudFFL thinks you have. This is essential for keeping your records accurate and is required for ATF compliance. Starting a Co...

Sometimes you need to quickly fix a stock number without doing a full physical inventory count. CloudFFL offers a shortcut for this. Quick Adjustment from the Product Form Open the product record. Click the On Hand smart button at the top. Click Update Quan...

Your company information appears on invoices, quotations, purchase orders, and other documents sent to customers and vendors. Setting this up correctly ensures your paperwork looks professional. Step by Step Go to Settings from the app grid. Under Companies...

Every employee who uses CloudFFL should have their own user account. This keeps your records accurate (you can see who did what) and lets you control what each person can access. Creating a New User Go to Settings → Users & Companies → Users. Click New. Ent...

CloudFFL comes pre-configured with the apps you need for running an FFL dealership. But if you ever need to add more features, here is how to install additional apps. What Are Apps? In Odoo 18, each major feature is an "app" that can be installed or removed....

Receipt printers let you print small transaction receipts for customers at the point of sale. This is common in retail shops where customers expect a printed receipt with their purchase. Compatible Printers CloudFFL works with standard USB thermal receipt pr...

Label printers let you print product labels, barcode stickers, and price tags. These are handy for pricing items on your shelves and making inventory counts faster with a scanner. Compatible Printers DYMO LabelWriter 450 / 550 — Good for basic product label...

A barcode scanner speeds up everyday tasks like receiving inventory, processing sales, and doing stock counts. Instead of typing product names or SKUs, you just scan the barcode and CloudFFL finds the right product instantly. Compatible Scanners CloudFFL wor...

If you run a retail counter, you may use a cash drawer and a credit card payment terminal alongside CloudFFL. Cash Drawers A cash drawer stores your cash, coins, and checks during the day. Most cash drawers connect to your receipt printer via an RJ12 cable (...

Before you start creating products, making sales, or ringing up customers, there are a few things you need to configure in CloudFFL. Think of this like setting up a new cash register — you need to program it before you can use it. The good news: you only do th...

The first thing to do in a fresh CloudFFL system is tell it where your business is located. This loads the correct tax framework, paper size (US Letter instead of A4), and accounting defaults for the United States. What is Fiscal Localization? Fiscal localizat...

Every time you sell something, your system needs to know how much sales tax to charge. This page walks you through setting up your state sales tax so it is automatically applied to every sale. How Sales Tax Works in CloudFFL When you add a product to a sales...

Since CloudFFL is built for US businesses, your system should already be set to US Dollars (USD). This page helps you verify that and add your business bank account so you can track payments properly. Verify Your Currency Go to Invoicing (or Accounting) fro...

The last step in your initial setup is to turn on a few key settings across CloudFFL's apps. These settings control how sales, purchases, and inventory behave. We will walk through each one with the recommended default for FFL dealers. Inventory Settings The...

CloudFFL supports two payment gateways: NMI and Authorize.net. You can use one or both, depending on how your business operates. This page breaks down what each one does and helps you decide which to set up. NMI NMI (Network Merchants Inc.) is integrated into ...

Understanding the basics of how card payments work helps you troubleshoot issues and answer customer questions with confidence. This page explains the payment flow in simple terms — it applies whether you use NMI, Authorize.net, or both. The Payment Flow Eve...