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Applying Discounts & Price Changes

Applying Discounts & Price Changes

Sometimes you need to adjust prices — a loyalty discount for a regular customer, a markdown on a scratched display model, or a negotiated price on a trade deal. The POS makes this simple.

Per-Line Discount (Percentage)

  1. Click the order line you want to discount to select it.
  2. Click the Disc button on the numpad.
  3. Enter the discount percentage (e.g., 10 for 10% off).
  4. The line updates to show the discounted price and the discount percentage.

Example: A customer is buying a holster priced at $49.99. You give them 10% off. Select the line, click Disc, type 10. The line now shows $44.99.

Price Override

  1. Click the order line to select it.
  2. Click the Price button on the numpad.
  3. Type the new price.
  4. The line updates with the new amount.

Example: A display model Sig P320 is normally $579.99 but you agreed to sell it for $525 because of cosmetic wear. Select the line, click Price, type 525.

Global Discount (Entire Order)

If your POS is configured with a global discount option:

  1. Add all products to the order.
  2. Click the Discount button (may be in the menu or toolbar, depending on your configuration).
  3. Enter the discount percentage to apply to the entire order.

When to Use Discounts

  • Loyalty / repeat customer — Percentage discount as a thank-you
  • Damaged or display item — Price override to a lower amount
  • Negotiated deal — Price override to the agreed amount
  • Bundle / package deal — Global discount on the whole order

Important: Check with your manager about your discount authority. Most shops have limits on how much a cashier can discount without approval.