Printing Receipts

Printing Receipts

Receipts are proof of purchase for your customers and a record of the transaction for your shop. Here is how receipts work in the POS.

Automatic Printing

If you have a receipt printer configured, a receipt prints automatically after every completed sale. You do not need to click anything extra — as soon as you validate the payment, the receipt prints.

What is on the Receipt

A standard POS receipt includes:

• Store name and address (from your company settings)
• Date and time of the transaction
• Items purchased — name, quantity, price for each line
• Subtotal, taxes, and total
• Payment method (Cash, Card) and amount
• Change given (for cash payments)
• Receipt/order number
• Any header or footer text you configured (return policy, FFL number, etc.)

Reprinting a Receipt

If a customer asks for another copy or the printer jammed:

1. Click the menu icon (three lines) in the top-left of the POS screen.
2. Click Orders to see the order history for this session.
3. Find the order you need.
4. Click on it and select Print Receipt.

Email Receipts

You can email a receipt instead of (or in addition to) printing one:

1. Before completing the payment, assign a customer to the order who has an email address on file.
2. After validating payment, click Send Receipt by Email (if available in your configuration).