Selling a Firearm at the Counter

Selling a Firearm at the Counter

Selling a firearm at the POS works like any other sale — with one critical difference: you must complete all federal compliance steps before the customer walks out the door with the gun. The POS handles the financial side, while FastBound and the ATF Form 4473 handle the legal side.

The Process Overview

1. Ring up the firearm in the POS just like any product — click the tile or scan the barcode.
2. Add any other items the customer is buying (ammo, holster, cleaning kit, etc.).
3. Pause before completing the sale. Do not click Payment yet.
4. Hand the customer the ATF Form 4473 to fill out.
5. Review the completed 4473 for accuracy and completeness.
6. Run the NICS background check.
7. If NICS returns Proceed: go back to the POS, click Payment, collect payment, and complete the sale.
8. Log the disposition in FastBound.

Why the Pause Matters

You do not want to take a customer's money for a firearm before you know they can legally buy it. If NICS comes back Denied, you would have to refund the sale. It is cleaner to hold the order open, complete compliance, and then finalize.

Non-Firearm Items in the Same Order

If the customer is also buying non-regulated items (ammo, accessories), you have two options:

• Ring everything together — Complete the whole order once NICS clears. Simpler, but the customer waits for everything.
• Split the order — Ring up the accessories as a separate order and let the customer pay for those immediately. Complete the firearm order after NICS clears.